Payment Policy

ZavelleShop, we aim to provide a secure, convenient, and transparent payment experience for our customers. This Payment Policy explains the payment methods we accept, payment processing, order confirmation, and other payment-related terms for purchases made through https://zavelleshop.com.

1. Accepted Payment Methods

ZavelleShop accepts the payment methods displayed at checkout. Depending on availability and eligibility, these may include:

• Visa

• Mastercard

• American Express

• Other supported credit and debit cards

• Digital wallets and alternative payment methods displayed at checkout

Available payment options may vary depending on the customer's location, device, and payment provider.

Customers should review the available options at checkout before completing an order.

2. Payment Processing

Payment must be successfully authorized and processed before an order can be fulfilled.

When you place an order, your payment information is processed securely through the payment provider available at checkout. ZavelleShop does not intentionally collect or store customers' full payment card details on its own website.

In some cases, additional verification may be required by the payment provider or the customer's financial institution before a transaction can be completed.

3. Pricing and Currency

All product prices and applicable shipping charges will be displayed on our website or at checkout before an order is submitted.

The currency used for your purchase will be shown during checkout. If your payment card or bank account uses a different currency, your financial institution may apply currency conversion fees or other charges.

Customers are responsible for reviewing the final order total before confirming payment.

4. Taxes and Additional Charges

Applicable sales taxes and other required charges will be calculated and displayed at checkout where applicable.

Depending on the destination and the nature of the order, additional customs duties or import taxes may apply to international shipments. Unless otherwise stated, these charges are the responsibility of the customer, subject to applicable law.

5. Order Confirmation

After successfully placing an order, customers should receive an order confirmation email containing the order details.

If you do not receive an order confirmation, please check your spam or junk folder. You may also contact our support team at support@zavelleshop.com for assistance.

An order confirmation does not guarantee immediate shipment. Orders remain subject to payment verification, product availability, and our Shipping Policy.

6. Payment Authorization and Verification

To help protect customers and our business against unauthorized transactions, some orders may require additional payment verification.

If further information is needed to verify a transaction, we may contact the customer using the contact information provided with the order.

Orders requiring verification may be delayed until the necessary checks are completed. If a payment cannot be verified or is declined, the order may be placed on hold or cancelled, as permitted by applicable law.

Customers should never send complete payment card details or security codes by email.

7. Failed or Declined Payments

If your payment is declined or cannot be completed, please:

• Verify that your payment details are correct.

• Confirm that your card has sufficient available funds.

• Check with your bank or payment provider for any restrictions.

• Try another payment method available at checkout.

ZavelleShop does not control decisions made by banks or third-party payment providers regarding payment authorization.

8. Refunds and Payment Reversals

Approved refunds will generally be returned to the original payment method used for the purchase, unless another method is required or permitted by applicable law.

Refund eligibility, return conditions, and processing procedures are explained in our Return & Refund Policy.

After we initiate an approved refund, the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.

9. Cancellations and Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us with your order number and relevant transaction details so we can investigate.

Order cancellation requests are handled in accordance with our Return & Refund Policy and applicable law.

If a duplicate payment or an incorrect charge is confirmed, we will work to resolve the issue appropriately.

10. Payment Security

We take reasonable measures to protect the information associated with transactions on our website.

Payment transactions are handled through the payment processing services made available at checkout. These providers may apply their own security measures, verification procedures, and privacy terms.

Customers are encouraged to use secure devices and protect their payment credentials when shopping online.

11. Contact Information

If you have questions about a payment, transaction, order confirmation, or refund, please contact us:

Store Name: ZavelleShop
Website: https://zavelleshop.com
Email: support@zavelleshop.com
Business Address: 5624 8th St W, Lehigh Acres, Florida 33971, United States
Phone: +1 239-491-6953

Our support team will do its best to assist you with payment-related inquiries.

Thank you for shopping with ZavelleShop. We appreciate your trust and business.