Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
- You have 30 days from the date of delivery to return an item.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- To initiate a return, please contact us with your order number and reason for return.
Non-Returnable Items
- Sale or discounted items
- Perishable goods
- Downloadable or digital products
- Items marked as final sale
Exchanges
- We offer exchanges for defective or damaged items only.
- If you received a wrong or damaged item, please contact us within 7 days of delivery.
- We will arrange a replacement at no extra cost.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days to your original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service for your return.
How to Start a Return
- Contact us at our Contact page with your order number.
- We will provide return instructions and the return address.
- Ship the item back to us.
- Once received, your refund or exchange will be processed promptly.
Questions?
If you have any questions about our return policy, please contact our support team — we're happy to help!